Frequently Asked Questions

Everything you need to know about your ARKK Copenhagen experience.

Where does ARKK Copenhagen ship to?

We offer worldwide shipping. Delivery times vary by region, typically taking 2-5 business days within Europe and 5-10 business days for international destinations.

How do I find the right size in ARKK sneakers?

Our sneakers generally fit true to size. We recommend checking our detailed Size Guide on each product page, which includes centimeter measurements for the most accurate fit.

What is your return policy?

We offer a 14-day return window from the day you receive your order. Items must be in original, unworn condition with all tags and original packaging intact.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and localized payment options like Klarna and MobilePay in specific regions.

How should I clean and maintain my sneakers?

We recommend using a damp cloth and mild soap for spot cleaning. Avoid machine washing or tumble drying, as this can damage the technical materials and sole construction.

Are your sneakers sustainable?

We are committed to increasing our use of recycled materials. Many of our newer collections feature recycled PET uppers and eco-friendly packaging as part of our journey toward a greener future.